FAQ

Do you sellchandeliers in bulk or in wholesale with special prices?

Yes, we absolutely offer chandeliers in bulk and at wholesale prices! Whether you're outfitting a commercial project, a hotel, or a large residential development, we provide special pricing for bulk orders. Our team is happy to work with you to find the perfect chandeliers for your needs and ensure you get the best value. Please contact us directly to discuss your project and receive a personalized quote!

Do you sellchandeliers to retailers or allow drop shipping?

Yes, we are thrilled to offer our chandeliers to retailers and welcome partnerships with businesses looking to expand their product offerings. We also provide drop shipping services, allowing you to offer our beautiful chandeliers to your customers without the need for inventory management. Whether you're a retailer, online store, or interior designer, we're happy to work with you to meet your needs. Please get in touch with us to discuss the details and explore how we can collaborate!

What types of chandeliers do you sell?

We offer a wide variety of chandeliers, including crystal, modern, vintage, rustic, industrial, and custom designs. We also have options for different room sizes, from small entryways to large living rooms and dining areas.

How do I choose the right chandelier for my space?

The size, style, and lighting needs of your space will help determine the best chandelier for you. Consider the size of the room, ceiling height, and existing decor. You can consult with our design experts, who can assist in selecting the perfect chandelier for your space.

Can I get a custom chandelier made?

Yes! We offer custom chandelier designs tailored to your specifications. You can choose the materials, size, style, and finishes. Our team will work closely with you to create a chandelier that fits your unique needs and vision.

What is the delivery time for a chandelier?

Delivery times vary depending on the product and whether it is in stock or a custom piece. Standard orders typically take 4-8 business days, while custom orders can take 4-6 weeks. We will provide an estimated delivery date at the time of purchase.

How do I install my chandelier?

For your safety and to ensure proper installation, we recommend hiring a professional electrician to install your chandelier. Our chandeliers come with detailed installation instructions, but professional assistance ensures everything is securely installed.

Do you offer international shipping?

Yes, we offer international shipping. Please check our shipping policy for specific details regarding rates and delivery times to your location.

Do chandeliers come with a warranty?

Yes, all of our chandeliers come with a warranty. The length of the warranty depends on the specific product. Please refer to the product description for detailed warranty information.

What materials are your chandeliers made from?

Our chandeliers are made from a variety of high-quality materials, including crystal, glass, brass, gold, bronze, stainless steel, wood, and more. The materials used are selected to ensure durability and aesthetic appeal.

Can I return or exchange a chandelier?

We accept returns and exchanges on chandeliers within a specified period (usually 30 days) if the product is in its original condition. Custom-made chandeliers may have different return policies, so please refer to our return policy for more details.

How do I clean and maintain my chandelier?

Regular cleaning is essential to keep your chandelier sparkling. For crystal chandeliers, use a microfiber cloth and a gentle cleaning solution. For other materials, consult the care instructions included with your chandelier. We also recommend periodic professional cleaning for large or delicate chandeliers.

Are the light bulbs included with the chandelier?

Most of our chandeliers do not come with light bulbs included, but the type and size of bulbs required are clearly listed in the product description.

What if I need parts or accessories for my chandelier?

We offer replacement parts and accessories for most of our chandeliers. If you need something specific, please contact our customer support team for assistance in locating the parts you need.

What should I do if my chandelier is damaged or faulty?

If your chandelier arrives damaged or is faulty, please contact our customer service team immediately. We will assist you with a replacement or repair according to our warranty and return policy.

Do you offer lighting design services?

Yes, we offer lighting design consultation services to help you choose the perfect chandelier and lighting fixtures for your space. Our design team can offer expert advice based on your style, needs, and budget.

What is your price range?

Our chandeliers range in price from affordable options to high-end luxury pieces. The price depends on the size, materials, and design complexity. You can filter products by price on our website to find options that fit your budget.

Are there any special offers or discounts available?

We often run promotions, seasonal sales, and exclusive discounts for our customers. You can sign up for our newsletter to stay updated on special offers and new arrivals.

Do you offer gift cards?

Yes, we offer gift cards in various denominations. A chandelier can make a perfect gift for a special occasion, and our gift cards can be redeemed online for any product in our store.